Returns & Exchanges
At ONLY, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Simply follow our digital return process to send back your items for a full refund to your original payment method.
Register Your Return
Log into our online return portal using your order number and email address to select the items you wish to send back and the reason for return.
Pack the Items
Place the items in their original packaging or a sturdy shipping box, ensuring all original tags are intact and the package is securely sealed.
Attach Shipping Label
Download and print the prepaid return shipping label from the portal, then affix it clearly to the outside of your package over any old labels.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing